Effective Date: 12/1/2024
Healing Sea Turtle is committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, phone call, and text messaging services.
Information We Collect
We may collect the following types of information:
• Personal Identifiable Information (PII): Name, phone number, email address, and any other details provided during phone calls or text messages.
• Health Information: If applicable, health-related details that may be protected under HIPAA or 42 CFR Part 2.
Use of Collected Information
We use your information to:
• Facilitate communication through phone calls and text messages.
• Respond to inquiries and provide support.
• Comply with applicable federal and state laws, including HIPAA and 42 CFR Part 2.
HIPAA Compliance
We adhere to the Health Insurance Portability and Accountability Act (HIPAA) to safeguard your Protected Health Information (PHI). We implement physical, technical, and administrative measures to maintain the confidentiality, integrity, and security of your PHI.
42 CFR Part 2 Compliance
If you are receiving services related to substance use disorder, we strictly follow the privacy guidelines established under 42 CFR Part 2. Your identifying information will not be disclosed without your explicit written consent, except as allowed by law.
Information Disclosure
We do not share, sell, or disclose your information except:
• When required by law.
• With your explicit consent.
• With trusted service providers bound by confidentiality agreements to perform functions on our behalf.
Your Rights
You have the right to:
• Access and request a copy of your personal information.
• Request corrections to your information.
• Revoke your consent to receive communications at any time.
Data Security
We implement industry-standard security practices to protect your information from unauthorized access, misuse, or loss. However, please note that no system is entirely secure, and we cannot guarantee absolute security.
Contact Information
For questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Phone: 469-665-8036
By using our website, phone call, and text messaging services, you acknowledge that you have read, understood, and agree to this Privacy Policy.